Privacy Policy
Last Updated: May 2024
1. Introduction
At Solset CRM, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our platform.
2. Information We Collect
We collect information you provide directly to us, such as when you create an account, register your company, or communicate with our support team. This includes:
- Personal identifiers (Name, Email, Phone Number)
- Professional details (Company Name, GSTIN, Designation)
- Project data and customer information uploaded to your tenant
- Payment information processed through our secure gateway
3. Data Security & Storage
Your data is stored on highly secure cloud infrastructure with end-to-end encryption. Each company operates in an isolated tenant environment, ensuring that your business and lead data are never accessible by other users of the platform.
4. Third-Party Integrations
Solset CRM allows you to link third-party services like Meta (Facebook/WhatsApp) and Google (Gmail). We only access the specific data required to perform the actions you authorize, such as syncing leads or sending transactional emails.
5. Your Rights
You have the right to access, correct, or request the deletion of your personal information. You can manage your profile settings directly through the platform or contact us for assistance.
6. Contact Us
If you have any questions about this Privacy Policy, please reach out to our privacy officer at nk@solset.in.